Las Vegas · Missed-Call Text-Back

Missed-call text-back for Las Vegas businesses

Somebody called your business, got voicemail, and hung up without leaving a message. Most people do. Then they called the next name on the list. This is the thing that stops that: the second a call goes unanswered, the caller gets a text from your number asking what they need, with a link to book. You don't touch your phone.

$97/mo · No setup fee · Call or text (949) 396-9452

Demo — what the caller gets, 11 seconds after the missed call

Hi, this is Marco at Desert Air. Sorry we missed you — we're on a job. What's going on with your AC?Sent automatically from your business number
not cooling at all, house is 88 degrees7:44 p.m.
That's rough in this heat. I can get a tech to you tomorrow at 8 a.m. or 11 a.m. — which works?7:44 p.m.
8 works7:45 p.m.
Booked. You'll get a text tomorrow at 7:30 when the tech is on the way.On the calendar. Marco never picked up his phone.
11Seconds to first text
2Days of build time
27%Of home-services calls go unanswered

The 27% figure is Invoca's call-tracking data across home-services businesses, not ours. See the rest of the research →

What it actually is

A missed call on your business line triggers a text message from that same number, within seconds, while the person is still holding their phone. The text asks a real question rather than announcing that you're busy, because a question gets a reply and an apology doesn't.

When they answer, the conversation keeps going: it collects what the job is, offers real times from your calendar, and books the appointment. If they stop replying, it follows up a couple of times over the next day and then stops. Everything lands in your phone as a normal text thread you can jump into at any point.

It is one module of the full system, and the one most businesses start with, because it's the cheapest place where money is visibly falling out.

How it works

Four steps, none of which need you to do anything differently.

01 The call goes unanswered

You're on a roof, with a client, in court, or asleep. The call rings out or hits voicemail. Your number and your phones don't change at all.

02 A text goes out in seconds

From your business number, so it looks like you. It names your business, acknowledges the miss, and asks what they need. The wording is yours and gets tuned to your trade before it goes live.

03 The conversation continues

Their reply gets answered, the job gets qualified, and the caller is offered real slots from your calendar. You can take over the thread at any moment from your own phone.

04 It books, or it follows up

Booked appointments land on your calendar with a confirmation and a reminder. Unanswered threads get two more nudges over the following day, then stop. Nobody gets pestered.

What it costs

One flat monthly. No setup fee, no per-lead pricing, no percentage of anything.

$97/mo Call Back

An AI agent calls the missed caller back within about a minute, between 8 a.m. and 8 p.m., once per number per day. Outside that window it texts instead. Text Back and Call Back together: $147/mo.

$0 Setup fee

There isn't one on either plan. Live in about two days plus carrier registration, month to month, cancel any time. Pay a year up front and get twelve months for the price of ten.

$297/mo When you want the call answered

Text-back is the catch. Never Miss a Call is the AI receptionist that actually picks up, 24/7, books the job, and keeps Text Back and Call Back as fallbacks. $297/mo plus a $497 setup, waived on annual. See the AI receptionist →

Who this is for

Any business where the person who answers the phone is also the person doing the work. It's tuned differently per trade. The questions a plumber needs asked aren't the questions a law firm needs asked.

Straight answers

Do I keep my existing phone number?

Yes. Your number stays exactly as it is and you keep answering calls the way you always have. The system sits alongside your line and only acts on the calls you didn't pick up. Nothing about your number, your carrier, or your phones changes.

What if I answer the call myself?

Then nothing fires. The text back only triggers on a call that went unanswered or hit voicemail. It won't text a customer you just spent ten minutes on the phone with.

Does this work with the phone system I already have?

In almost every case, yes. It works with mobile numbers, VoIP lines, and traditional business lines. The one thing to know up front is that a landline that can't forward calls needs a small change at the carrier. That gets checked in the first conversation, before you pay anything.

Is there anything I have to register for?

Yes, and it's worth knowing before someone sells you this without mentioning it. U.S. carriers require business texting numbers to be registered under A2P 10DLC, which means submitting your business details for approval. Registration is handled for you as part of setup and typically clears in a few business days. Anyone offering same-hour business texting with no registration is setting you up to get filtered.

How fast can it be live?

About two days of build time, plus carrier registration. It's $97 a month with no setup fee, and you can cancel any time.

Want to hear what your missed calls sound like?

Ask for the missed-call test: your line gets called after hours, what a customer hears gets recorded, and the recording comes back to you. Free, and it usually settles the conversation on its own.

Now taking founding clients in Las Vegas — three builds a month.

Call or text (949) 396-9452, or email hello@webbynd.com