For law firms & tax resolution firms
Missed call text back for law and tax firms
Someone called your firm, got voicemail, and hung up. Most people don't leave a message. Then they call the next firm on the list. This stops that. The second a call goes unanswered, the caller gets a text from your number asking how you can help, with a way to book. Nobody at your firm has to touch a phone.
Based in Las Vegas · Working with firms across the US · Call or text (949) 396-9452
Demo: what a caller gets, seconds after a missed call to a tax firm
Sources: Clio Legal Trends Report 2024, secret-shopper study of 500 law firms; SSRN working paper (2026), study of 1,000 personal-injury firms. These are their numbers, not ours. See the rest of the research →
What it actually is
When a call to your firm goes unanswered, a text goes out from that same number within seconds. The person is often still holding their phone. The text asks a real question, because a question gets a reply. A plain "sorry, we're busy" usually doesn't.
When they write back, the conversation keeps going. It asks a few simple questions, offers real times from your calendar, and books the consult. If they stop replying, it checks in a couple more times over the next day, then stops. Your team sees every message as a normal text thread and can jump in any time.
It never talks about a case, never says what someone qualifies for, and never promises a result. It gets the person on your calendar so your team can do that part.
Missed-call text-back is one part of The 60-Second Callback Machine. It's often the first thing firms turn on, because it's where leads are most plainly slipping away.
How it works
Nobody at your firm has to do anything differently.
Your team is with a client, in court, or gone for the night. The call rings out or goes to voicemail. Your number and your phones don't change.
It comes from your firm's number, so it looks like you. It names your firm, says sorry for the miss, and asks how you can help. We write the words with you and test them on your real line first.
Their reply gets answered and they're offered real times from your calendar. Anyone on your team can take over the thread from their own phone.
Booked consults land on your calendar with a confirmation and reminders. If they go quiet, they get two more short check-ins over the next day, then it stops. Nobody gets pestered. See the booking system →
What it costs
A flat build fee, then a flat monthly fee. We set the number together on a 30-minute call after looking at your call volume.
Get twice the calls and the monthly fee stays where it started. It's locked in writing for 12 months.
Law firms never pay a percentage of anything. No cut of your cases and no per-case charge.
I'm Alfredo. I set it up, I watch it, and you text me when something needs to change. There's no account manager. That's why I take only three new builds a month.
A text catches the lead after the miss. An AI answering service picks up the call in the first place, says it's automated, and books the consult. See the AI answering service →
Who this is for
Law firms and tax resolution firms where the phone rings while everyone is busy with clients. Each build gets its own words and rules. A new injury client needs different questions than someone holding an IRS letter.
Straight answers
Do I keep my firm's phone number?
Yes. Your number stays the same, and your team keeps answering calls like always. The system only acts on the calls nobody picked up. Nothing about your number, your carrier, or your phones changes.
What if someone at the firm answers the call?
Then nothing happens. The text only goes out when a call went unanswered or hit voicemail. It won't text someone your team just spoke with.
Is it OK for a law firm to text a caller back?
The first text only answers a call the person made to you. It says who it's from, never talks about their case, and never promises a result. After that, texts only keep going if they write back. Replying STOP always works. Your own state bar rules still apply, so check with your ethics counsel if you're unsure.
Does this work with the phone system we already have?
Almost always, yes. It works with cell numbers, VoIP lines, and regular business lines. A landline that can't forward calls needs a small change at the carrier. We check that on the first call, before you pay anything.
Is there anything I have to register for?
Yes, and you should know before anyone sells you this. U.S. carriers require business texting numbers to be registered under A2P 10DLC. That means sending in your firm's details for approval. I handle it as part of setup, and it usually clears in a few business days. Anyone offering same-day business texting with no registration is setting you up to get blocked.
What does it cost?
A flat build fee plus a flat monthly fee, set on a 30-minute call. The monthly fee is locked for 12 months and never moves with your ad spend. Law firms never pay a percentage of anything.
Want to hear what your missed calls sound like?
Ask for the missed-call test. I call your firm after hours, record what a new client hears, and send you the recording. It's free, and it usually answers the question on its own.
Taking tax and law firms: three new builds a month.
Call or text (949) 396-9452, or email hello@webbynd.com